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CoverMe Medical is an expanding online healthcare network that instantly connects Medical Specialists and Healthcare facilities to professional opportunities for work or to find cover support. CoverMe Medical enables seamless collaboration with secure and efficient communication and access to  important surgical list information between authorised team members.

CoverMe Medical helps streamline the surgical experience for hospitals and specialists to provide better patient and business outcomes for everyone.

How does CoverMe work?
Why use CoverMe Medical?
Where is CoverMe Medical available?
How Can I start using CoverMe Medical?
How does CoverMe work?

By joining the CoverMe Medical you will be instantly connected to a network of regional medical specialists and hospital facilities with a set of mobile tools to share opportunities for work or find cover when you need it and seamless manage the communications required, keeping all involved medical professionals informed of any changes.

To get started you can:

1. Add your current list schedule – for anywhere mobile access in a private and secure environment, only visible to you and those you may have delegated authority to (e.g. your Practice Manager). *Your admin team can add your schedule for you using the web portal.

2. Get Started!– Request Cover for your lists or access and offer to fill new work opportunities from anywhere, anytime!

3. Add your contacts – invite your colleagues to the CoverMe Medical network to share and prioritise work opportunities to them with by sorting them into preferred, standard or blocked categories.

Why use CoverMe Medical?
  • Simple and easy to use. Create a request, accept or offer cover with ease, while you are at work or on-the-go.
  • Access to a network beyond your existing contacts – gives you greater opportunity to find the cover you need or the new work opportunities you are after.
  • Available on iOS, Android and user friendly web portal – Find what you need from anywhere, anytime. No matter what device you are working off, you can access CoverMe Medical and manage your worklist 24 x 7.
  • Group Management Tools – Delegate Authority. Set up a clinic group and authorise your Practice Manager or Assistant to access your worklist, they can act on your behalf and manage your requests and accept offers – a delegate can manage multiple clinicians in a single group. Groups can be set to auto prioritise group members or private to keep requests within groups.
  • Customisable. While the App has been designed by a Medical Specialist for Medical Specialists, you can customise and manage your own work preferences including specialities, regions, contacts and notification settings.
  • Build your own network – invite your colleagues and preference them to create your own micro network to share opportunities amongst smaller groups.
  • Notifications. Don’t miss out on available work opportunities or updates to an existing worklist. You will receive a notification (as much or as little as you want) of any updates or changes as they happen, so you are always kept on the loop!
  • Secure. CoverMe Medical is hosted in cloud premises provided by Microsoft Azure. Microsoft Azure provides a secure foundation across physical, infrastructure, and operational security and is used by Government and Military organisations globally to protect their data.
  • Privacy Protected. We understand the importance of keeping your personal information private and have put in place the necessary security measures to ensure that your privacy is protected in accordance with the Privacy Act.
  • Feedback tool. Your input is valued and can shape the future of CoverMe Medical. For this reason we have built an automated bug identifier and feedback tool, all available from within the App.
Where is CoverMe Medical available?

There is no limit to where CoverMe Medical can go!

CoverMe Medical has a large and well established network of specialists operating in the Hunter region of NSW and we are growing every day!

Anyone with a current AHPRA registration can join CoverMe Medical and establish their own network or group by inviting their colleagues to share opportunities and support each other with cover when needed and save everyone valuable time in the process by using CoverMe Medical’s access anywhere applications.

Available nationally. Register your interest for help in getting started in your region.

How Can I start using CoverMe Medical?

You should start by inviting colleagues in your region to establish a sharing network. The more colleagues you invite – the faster the network grows and the more opportunities to find more work or faster cover for your lists.

See the Getting Started Section below for an overview of the application and answers to common questions.

 

Getting Started

Application Overview

CoverMe Medical can be accessed in 2 ways. Using the Web Portal or the mobile app. The Web Portal does not require any application download or installation and can be accessed here. The mobile app can be downloaded from the appropriate stores below.

If you are signing up as a physician you will need to confirm your AHPRA details before you can sign into the application. You can then utilise either the web portal or the mobile app to use CoverMe Medical.

If you are managing CoverMe Medical on behalf of a physician you do not need to have any AHPRA details. When you sign up to the application you will first need to register your Group Practice details. You can then invite your group physicians and any other administrators to your group. In order to allow you to manage a physician in your group, they will first need to accept your invitation to join the group and allow delegation.

Group Administrators only have access to the CoverMe Medical Web Portal. Physicians can use either the Web Portal or the Mobile Application.

Mobile Application
Web Portal
Section
Web Portal

Web Portal can be accessed here.

Group set up

Section
Section

Using the Web Portal

Main Menu

Section
Section

Using the Mobile App

Schedule Page
Creating and Adding a New List
Requesting List Cover
Creating and Adding a New List

List properties need to be defined to request cover.

  1. If not open – Select the Schedule from the Main Menu.
  2. Using the Calendar icon or Date Slider bar – Choose you List date.
  3. Add a List by clicking the ‘+’ button at the bottom of the screen.
  4. Choose your List type.
  5. Define List Properties.
  6. Save the List to your Schedule.

Define List Type

Define List Properties – If choosing a Proceduralist Type List, the Specialist Operating the list will need to be defined. If you are a Surgeon, your name will be added by default.

Add Repeating List if Required and Save the List to your Schedule.

Requesting List Cover
  1. Navigate to the date of the list needing cover or see Çreating a Cover Request’to define a new list.
  2. Select the COVER ME button on the List you need Cover for.
  3. Add an optional message and choose Request type
  4. Select Clinician to send Request to if a Direct Request.
  5. Cover Request Created – You can Cancel this Request at any time – even after you have received an offer. You are not obliged to accept any offers. Offer’s are notified of successful or unsuccessful offers.
  6. Wait for Offer notifications.

Creating and Adding a New List
Requesting List Cover
Creating and Adding a New List

List properties need to be defined to request cover.

  1. If not open – Select the Schedule from the Main Menu.
  2. Using the Calendar icon or Date Slider bar – Choose you List date.
  3. Add a List by clicking the ‘+’ button at the bottom of the screen.
  4. Choose your List type.
  5. Define List Properties.
  6. Save the List to your Schedule.

Define List Type

Define List Properties – If choosing a Proceduralist Type List, the Specialist Operating the list will need to be defined. If you are a Surgeon, your name will be added by default.

Add Repeating List if Required and Save the List to your Schedule.

Requesting List Cover
  1. Navigate to the date of the list needing cover or see Çreating a Cover Request’to define a new list.
  2. Select the COVER ME button on the List you need Cover for.
  3. Add an optional message and choose Request type
  4. Select Clinician to send Request to if a Direct Request.
  5. Cover Request Created – You can Cancel this Request at any time – even after you have received an offer. You are not obliged to accept any offers. Offer’s are notified of successful or unsuccessful offers.
  6. Wait for Offer notifications.

Cover Request Page
Review and Accept Cover Offers
Review and Accept Cover Offers

Notification of any offers are received in the Application or by email.

You can Review the status of your Cover Request and Offers by viewing the list on your Schedule or selecting the Cover Requests Page from the Main Menu.

  1. Main Menu>Cover Requests

All users are notified of the outcome of their offer.

Opportunity Page
Opportunity Notifications
Viewing and Offering on Opportunities
Direct Requests
Accepted Offers
Opportunity Notifications

You will receive application notifications on your mobile phone as well as email notifications for any new work opportunities associated with your occupation, specialties and work region.

See Profile page section for more information on managing your profile settings as well as notification settings and syncing your calendars to show work conflicts.

Viewing and Offering on Opportunities

Opportunites can be accessed in multiple ways.

  1. Click the Mobile Notification to show the Opportunity
  2. Click an Opportunity highlighted in your Schedule
  3. Main Menu>Opportunities – Shows list of Active and Offered Opportunities.

 

Direct Requests

Direct Requests appear slightly differently. If you accept a Direct Request it is auto accepted by the Requester and will be added to your Schedule.

Accepted Offers

You will be notified when an offer is accepted (as well as any unsuccessful offers). Accepted Offers appear in your Opportunities List and will be added to your Schedule automatically. You can also Request Cover for any lists you are Covering for someone else if required.

Theatre Space
Contacts
Inviting Contacts
Managing Contacts
Group Creation
Group Creation
  • Manage Group Details
  • Invite Group Members
Profile
Editing Profile Settings

Popular Questions

I’ve I've created my account and logged in but I don’t see any work opportunities. What next?
How do I Cancel a List?
Can I change my List Times?
How do I invite a colleague to start sharing work?
How can I see my notification history?
I want to invite my assistant to set up a group.
I’ve I've created my account and logged in but I don’t see any work opportunities. What next?

Answer: Existing opportunities will appear on the opportunities tab in the web portal or on mobile application. You will get a notification alert and email when new opportunities are received – confirm your notification settings on your mobile app in your profile.

If you do not see or receive and opportunities you should confirm your speciality settings, occupation and regions are correctly set in your profile settings.

Check here for regions with active requests.

If your region has no active requests for cover, you can invite your colleagues to join and help establish the opportunity network

How do I Cancel a List?

Answer: Mobile App –

Short Guides

Creating your clinical group

WebPortal Overview – Group Practice Managers

CoverMe Medical Quick Guide – Surgeon

Start building your network. Refer a colleague to CoverMe Medical.